Tell our developer team how could we make iBookRides more useful to you.
Have something to say?
Active & Inactive Clients
Clients are categorized as either active or inactive based on their account status and access privileges. Active clients have fully enabled accounts, with login credentials provided via email, granting them access to their dedicated portal. Through this portal, active clients can manage their profiles, create new bookings, and utilize additional features designed to enhance their experience. In contrast, inactive clients have accounts that are not equipped with login credentials, restricting their access to the portal. Consequently, inactive clients are unable to create new bookings or engage with the system's online services until their status is updated to active. This distinction ensures streamlined management and tailored service for all company owners.
Mark a trip paid and complete.
The functionality to mark a trip as both paid and complete is already integrated across all payment methods, with the exception of credit card transactions. To streamline the booking completion process and improve operational efficiency, we are introducing this feature for the credit card payment method as well. This enhancement aims to ensure a faster and smoother booking completion experience for users.
In Progress
Intermittent Bug Preventing Credit Card Details from Being Saved.
In specific scenarios, when a new customer initiates a booking through the front-end booking interface, the system allows the booking submission even when the Stripe credit card payment details are not successfully stored. This behavior deviates from the expected system workflow, which requires the secure storage of the customer's credit card information as a prerequisite for booking submission. To address this discrepancy, the system must be updated to enforce validation that ensures the credit card details are successfully captured and saved before permitting the booking request to proceed. This issue has already been identified, and the development team is actively working to resolve it on a priority basis.
Separating unpaid invoices from other pending payment methods.
Effectively managing your earnings starts with clear categorization. By separating unpaid invoices from other pending payment methods, you simplify the process for yourself and your accounting team. This approach ensures timely revenue collection and keeps your earnings accurate and up to date.
Completed
Issue with Additional Stops Charges Calculation.
A bug has been identified in the booking system's edit mode. When removing a stop from an existing booking, the system correctly updates the route but fails to adjust the charges in the subtotal. This issue also reflects in the booking confirmation email and PDF, where the additional stop charges remain incorrectly applied.
Automated Receipt Delivery Option.
Streamline your operations with automated receipt delivery. This feature ensures receipts are sent to customers automatically upon payment processing and trip completion, reducing administrative workload. It can be easily enabled or disabled in the preferences settings.
In Progress
Booking details not in plain text
Booking details are not showing in plain text in some mobile devices.
Completed
Fare amount not recalculating.
This issue is a recognized bug that arises when modifying an existing booking by updating the pickup or drop-off location, adding or removing a stop en route. The calculator fails to detect the updated address and does not recalculate the mileage, resulting in an incorrect total amount. Our development team is actively working on resolving this issue and will provide an update to this post as soon as a fix is implemented.
Completed
Credit Card Processing Bug
We are aware of processing payments of a trip bug and our dev team is working hard to fix this issue as soon as possible. We will update you as soon this issue is resolved. Thank you for your patience.
Daily booking outlook email to company admins.
Daily booking Outlook email to company admins to see all the upcoming bookings for the next day. this feature is useful for backup purposes.
Planned
Tooltip notes should appear right after selecting an additional service drop-down or check mark option.
Tooltip notes should appear right after selecting an additional service drop-down or check mark option.
Stripe Restricted Key addition in gateway for more security
Add another layer of security for your stripe account in our portal.
Frequent addresses auto population for customers.
Auto-populate frequent addresses as soon you click on the address bar, this functionality speeds up your and your customer's booking process.
Add addtional companies in one account.
This functionality enables you to seamlessly incorporate extra companies into your primary account, harnessing the full spectrum of your assets. This encompasses drivers, vehicles, affiliates, taxes, rates, and more. You can also access distinct revenue reports for each supplementary company, keeping their financial insights separate and accessible.
Business / GST Number in receipt and invoice
Business/GST numbers should be printed on receipts and invoices.
Separate Driver's Trip Status From Booking Status
Separate the driver's trip status from the booking status to better understand the driver's trip routing and status.
Merging Global Bookings with your company's booking dashboard
See all accepted global bookings at a glance with your own company's bookings in the dashboard, so you don't have to toggle tabs to overview bookings in-between your and global bookings.
Completed
Partial Payment
Partial Payment option for all types of payment methods for bookings. Now you can do partial payments and be able to see the remaining balance on the due amount section to charge the customer later.
Multiple corporate client's managers under one account
In corporate client's accounts now multiple managers can submit bookings requests for their team members/employees
Completed
Alert a Guest who is booking that they have an account
Alert a Guest who is booking that they have an account.